The act of declining to accept a package tendered by Amazon or its delivery agents is a consumer option. An example of this would be informing the delivery driver at the point of attempted delivery that the recipient does not wish to receive the item, or contacting Amazon customer service prior to delivery to cancel or reroute the package.
This option allows for the management of unintended orders, buyer’s remorse, or situations where an item is no longer needed. Historically, consumers had limited control over deliveries once dispatched, making this ability a significant improvement in customer service and control over purchased goods.