A message left on a recipient’s voice recording system is often most effectively reinforced with a subsequent electronic message. This practice ensures that key information, such as contact details and the reason for initial outreach, are readily accessible to the recipient in written form. As an example, after leaving a telephone message regarding a pending contract, a sender might dispatch an electronic message summarizing the verbal communication and attaching the contract document for review.
The practice of sending an electronic message after a voice communication can significantly improve response rates and comprehension. The dual method of communication allows the recipient to review information at their own pace and provides a convenient means to respond. Historically, this practice evolved from the increasing ubiquity of email and the need to ensure critical information wasn’t lost or forgotten in the often-overlooked realm of voicemail.